February 07

Skilled Immigrants face barriers
Employers fear skills not available

Many employers in Brampton and Caledon are expecting to increase staff in the next three years, but many fear they will be unable to find the skills they need to be successful.

 
Moreover, employers say that while there is a growing pool of skilled immigrants settling in this area, they face a number of barriers to securing employment.

Employers are concerned that language skills, hard to assess foreign education and credentials, a lack of Canadian experience and “cultural differences” are significant barriers to hiring skilled immigrants.

These findings come from two surveys and a series of focus groups conducted by The Brampton Board of Trade as part of its Skills Without Borders initiative. Skills Without Borders is a program designed to raise awareness about labour needs in North Peel and the ability of skilled immigrants to meet those needs. The Brampton Board of Trade has partnered with a number of organizations and agencies and Service Canada to help connect employers in North Peel with skilled immigrants. More information can be found at www.skillswithoutborders.com.

Labour needs
A survey of labour needs in North Peel - consulting 500 businesses across a range of sizes and sectors concludes that while many employers are expecting their business to grow over the next three years (38%) or at least stay the same (56%), the majority (79%) are already having difficulty filling positions.
Employers identified sales and marketing (31%), skilled trades (construction, mechanical, technical) (22%), Information Technology (16%) engineering (14%) and administrative support (14%) as the skills they need to move their businesses forward into the future.
However, 40% said they are having trouble filling jobs today in areas of skilled trades (construction, mechanical, technical) and 19% said engineers (structural, electrical and civil). Sales and marketing was mentioned by 15% and managers and administration by 15%.
Asked why they can’t fill the jobs, 39% of employers said there is a shortage of applicants with the right qualifications or license, and while 37% said applicants lacked the necessary experience, 27% attributed job conditions or specific requirements (demand/hours/rate of pay) as being unattractive and 24% said there was a shortage of suitable labour available in the marketplace.

Major barriers
Three small focus groups pursued these needs and explored what employers consider major barriers for qualified immigrants looking for work in their fields of training and expertise.

Participants focused on a growing need for soft skills like effective communication (written and oral), creativity, analytical thinking, diplomacy, flexibility, change-readiness, and problem solving, leadership, team building, and listening skills.

Employers agreed that skilled immigrants face additional challenges because soft skills are typically weak.

Employers also said language skills, difficulty assessing foreign education and credentials and a lack of Canadian experience and cultural “fit” are significant obstacles for immigrants seeking employment.

Most companies, 87%, insist on a “high level of proficiency” in language, and not just ESL training, but proficiency in both written and oral skills and a comprehension level that meets the needs for meaningful communication in their professional field.

Most employers, 73%, said foreign credentials are too difficult to assess and would not consider hiring skilled immigrants without a clear understanding of how their credentials equate with Canadian standards.

And the same is true of work experience. On foreign experience, 73% of participants said work experience and references, provided by skilled immigrants, were “too difficult to verify.”

However, 60% agreed that foreign experience is equivalent to Canadian experience and 87% said they would hire a skilled immigrant without Canadian experience.

Improve integration
Most employers acknowledged that skilled immigrants are a growing part of the employee landscape in North Peel, but expressed a need to “improve integration” of immigrants into Canadian culture. Employers said that there is a lack of understanding by many immigrants about expectations and business practices in the Canadian workplace. Employers believe there is reverse onus on the immigrant population to better understand “Canadian culture.”

Conversely, employers expressed fear in hiring immigrants because they were unaware of religious rights, cultural practices and how others in the workplace might react to someone perceived to be getting special treatment.

Many of the employers acknowledged they had little understanding of employment law as it applies to “religious rights” or cultural practices and agreed they could benefit from a better understanding of different cultures.

Employers also said they would welcome programs to assist with social integration, and programs that specifically deal with training immigrants in Canadian culture. One employer said “we as employers are being encouraged to diversify our workplace, but they (skilled immigrants) get here and know nothing about our culture and are not prepared to integrate.”

Implied in many of the responses was that hiring skilled immigrants was more complicated and time consuming than hiring Canadian born/trained employees. And some employers supported a hire Canadian first practice.

Employers are also looking for help with verification of education and work credentials, followed by mentoring, apprenticeships and assistance with the cost of getting Canadian certification for immigrant employees.

Brampton Board of Trade CEO, Sheldon Leiba says that the results of the two Board of Trade studies are very relevant. “Our motivation for initiating the “Skills Without Borders” program was a result of seeing the various levels of government contributing a tremendous amount of resources to supporting newcomers for employment, with almost no attention to the the second part of the equation, and that is needs of employers,” says Leiba. “There is a very strong interest amongst government and settlement agencies in the work that we are doing, which has significant implications for a community like Brampton that is attracting a growing number of immigrants.”

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Brampton Board of Trade CEO Sheldon Leiba with intern Alissa Patel. Alissa was assigned to the BBOT as an intern for 15 weeks.

Student intern at the BBOT
Alissa Patel has just completed a co-op term as an intern at The Brampton Board of Trade. Read in her own words why co-op programs are a good thing.

15 week co-op placement
Student intern at the BBOT

By Alissa Patel
The co-op program in high school allows students to be placed at a potential career of their choice to experience a real life job.

Over a semester of fifteen weeks at their placement, the student must complete a minimum of four hundred and forty hours along with various assignments and projects to achieve four credits. Two of the four credits would be considered as compulsory and two as open credits. Co-op placements can vary from security to culinary arts.

In late September the Fletcher’s Meadow Secondary School Co-operative education program gave me the opportunity to experience marketing first hand at The Brampton Board of Trade.

Over the past fifteen weeks, I have been a General Office Administrative Assistant and have been completing numerous tasks given to me by my co-workers. Some of my tasks included designing flyers and signs for an assortment of events, helping to proof directories and online memberships, and also assisting with events. I have also been trained to register attendees for our events and help out at the front desk as a receptionist.

I’ve developed better communication skills and improved significantly with my computer skills. I feel more comfortable approaching people, answering phone calls and dealing with a various challenges. During my assignments for flyer designs and signs, I had the opportunity to develop better skills in programs such as Adobe Acrobat, PowerPoint, Microsoft Word and Microsoft Excel.

These fifteen weeks have given my confidence a boost. Being me last year in high school, I have started to plan out my life and this experience has helped to prepare me to enter the world of business in post secondary education.

The Brampton Board of Trade is a great place to gain experience in business, accounting, marketing and many other interesting fields of career choices. My fellow workers have been very helpful during this time and I wish them all the best!

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SBEC SummerCompany

The Brampton Small Business Enterprise Centre (SBEC) is pleased to offer the SummerCompany (2007) program in Brampton and Caledon again this year.

This is the seventh year for SummerCompany, a student entrepreneurship program that provides hands-on business training, mentoring and awards of up to $3,000 to help enterprising young people start and run their own summer businesses. The Ministry of Small Business and Entrepreneurship, through its continuing Youth Entrepreneurship Strategy, offers the SummerCompany Program.

"This is a great opportunity for students ages 15 to 29 to develop entrepreneurial skills and build the experience that comes with running a small business," said Jennifer Vivian, Small Business Assistant for SBEC.

"Last summer, SBEC and its team of volunteer mentors worked with eight winners of the SummerCompany program," said Vivian. "These high school and college students experienced the challenges and thrills of small business ownership. The Brampton SBEC looks forward to offering awards to creative and hard-working young people again this year."

Students are encouraged to operate simple businesses, which focus on a service offering or a single product. The application process includes writing a business plan - a challenge even for an experienced businessperson. For eligibility, guidelines and an application, visit www.sbe.gov.on.ca/summercompany or call the SBEC at 905-874-2650. The deadline for applications and business plans is Monday, April 2.


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