January 06


RRSP Season is 12 Months Long!

A Registered Retirement Savings Plan (RRSP) is the best way to save for your retirement for two reasons: contributions are tax-deductible, and investment returns compound tax-free until your money is withdrawn from the plan. By not taking advantage of your RRSP contribution room every year, you lose out on the valuable tax-free compounding. It may not seem like a great benefit over one or two years, but over the long term this benefit is tremendous.


One of the best ways to maximize your RRSP contribution each year is to set aside a specific dollar amount every month. Many people refer to this strategy as paying yourself first. You’ll be surprised at how quickly you adjust to the withdrawal, and how quickly your retirement nest egg starts accumulating.

Another advantage of making monthly contributions is called dollar cost averaging. Dollar cost averaging is a simple and convenient way to eliminate the guess work of knowing when to buy – allowing volatility to work in your favour. Purchasing a fixed dollar amount each month, buys more of an investment when the price is low and less when the price is high. This disciplined strategy takes the guesswork out of investing, and it prevents you from trying to time the market. This strategy helps to reduce the total price paid for your portfolio, and helps to build stronger returns. In the long run, this technique is one of the best ways to take advantage of volatile markets.

You may wish to consider a spousal RRSP which by design will lower your future taxes. Many couples are not aware of the advantages of spousal RRSP’s, and are missing out on one of the few income splitting techniques that can lower their future tax bill. In using a spousal RRSP, you’re essentially shifting retirement income from one spouse to the other in an attempt to equalize retirement incomes and avoid having one spouse in the highest tax bracket. By spreading future taxable income between spouses, your overall tax bill may be reduced.

If you contribute monthly to your RRSP and typically anticipate a tax refund after year end, consider filing a “Request to Reduce Tax Deductions at Source” (form T1213) with Canada Revenue Agency. This option reduces the amount of income tax deducted from your pay throughout the year. It’s like getting back your tax refund on every paycheque instead of in a lump sum after year end. This will increase your cash flow on a monthly basis, and in turn, can make it even easier to make your maximum RRSP contribution.


Tom Allain, CFP - Allain & Associates, is an Independent Certified Financial Planner, specializing in comprehensive Retirement, Investment, and Insurance Planning to Business Owner/Managers, and Professionals. Would you like to learn more? Visit us at www.allainassociates.com or e-mail us at tom@allainassociates.com, (905) 796-1219.


Stop your selling and listen

Has the urge to talk more than you listen ever cost you a sale? Jimi Hendrix once said, "Knowledge speaks, but wisdom listens, and as small business owners we need to pay attention to this statement. We may be knowledgeable about our products or services, but if we really want to understand our clients’ needs, we need to listen.

Listening does not happen by accident; it is a skill that requires practice. It can be likened to the game of tennis. One person prepares to serve; the other prepares to receive. It is a two-way process, but unfortunately many people believe they should dominate the conversation and talk more than they listen. As a result, they miss out on the other person’s message, and instead of closing the sale they lose it.

The following tips will assist you in improving your listening skills, and hopefully close more sales:

• Create rapport. Begin to build a relationship of trust with the individual as people tend to do business with people that they like and trust. Look directly at the person. Smile and nod to show that you are genuinely interested in what’s being said.

• Screen out all distractions. Give the person your undivided attention. Concentrate on what’s being said rather than attempting to multi-task. Some people have the habit of answering their phones or scanning their blackberries during a discussion. This is the time to focus entirely on the person speaking. This tells them that you respect and value their opinion.

• Be prepared. Keep a pad and pencil close at hand to jot down notes. This gives the impression that you are well-organized, engaged and business-like. It also gives you a chance to review your notes and ask for clarification.

• Do not Interrupt. Sometimes you may be tempted to throw in your own thoughts, or finish the sentence, probably because it’s a subject matter that you know a whole lot about. Instead of interrupting, listen attentively and if you have heard the story before, pretend you are hearing it for the first time.

• Rephrase and Clarify. Rephrase what the person has said to show that you are paying attention. “So, are you saying that you would like to develop an interactive website, but you lack the skills?” If you are able to recap or rephrase the person’s words, it gives them an opportunity to clarify and say exactly what they mean and they will be flattered that you took the time to listen.

It is said that we were given two ears and one mouth so we can listen twice as much as we talk. That may be true, but when you genuinely practice to listen, it increases your business opportunities and puts you in a better position to address the other person’s needs. So, the next time you are tempted to take over a conversation, remember it’s a two-way process. Aim to listen 75 percent of the time and talk 25 percent.
Daisy Wright is a career transition coach and professional resume writer. She can be reached by phone at (905) 840-7039, by email at careercoach@thewrightcareer.com or www.thewrightcareer.com


Women and business travel trends

Like anyone traveling on business--and it's worth noting that women now constitute 43 percent of all North American road warriors, according to the Travel Industry Association--the woman traveler just wants a little respect and consideration. Today, as more and more of them are hitting the road on behalf of their companies, that message is reaching airlines, hotels, restaurants and many other service-providers in the travel industry.

It's thanks to these hard-working women that hotels have installed magnifying mirrors in the bathroom, skirt-hangers in the closet and double locks on the guestroom doors. It's because of these solo travelers' insistence on security that hotels have created restricted-access, women-only floors. Women who value comfort and smart design are the reason why boutique, less-than-100-room hotel properties are booming. Women who refuse to order room service when they could enjoy a leisurely meal in an elegant setting are the reason restaurants now offer discreet tables for one, wine lists with a variety of half-bottles and reading material upon request. They're the reason that airlines' business and first-class amenity kits are available with toner and moisturizer instead of razors and shaving cream.

Security remains a top priority for women on the road, which recently prompted one U.K. company to create the country's first women-only private taxi service. Passengers sign up with the Pink Ladies cab company as members, pre-pay using a credit card, and are driven around London in style in a fleet of bright pink Renaults. Clients are sent text messages to alert them that their ride has arrived (thus avoiding that wait on the street) and all of the drivers are women, trained in self-defense, who never zip off to pick up their next fares until their passengers are safely inside their destinations.

Travel agents, too, are responding to the typical women business traveler's increased expectations. Whereas men tend to focus on what combination of flights, hotels and rental cars will earn them the most points and what itinerary will get them in out and of town most efficiently (a task at which experienced corporate travel consultants excel), women worry less about price and more about quality. They're willing to upgrade to business or first on long-haul flights, something which is much more affordable than in the past. They also turn to their travel agents for advice on which hotels are best suited to solo women guests, featuring guestrooms equipped with full-length mirrors, "chick flicks" on the in-room movie menu, irons and ironing boards in the closet, luxurious beds and spacious, spotless bathrooms with convenient, portable hair dryers and upscale amenities.

Women embrace business travel as an opportunity to enjoy some rare time all to themselves. As a result, their loyalty to travel suppliers who pay attention to their needs is apparent. It stands to reason that if their travel experience is a positive one, they are likely to be repeat customers--and perhaps next time they'll have a partner or children in tow.

Malcolm Slater is owner of Uniglobe Plus Travel Group (905 454 4949 ext 225)



Why are you in business?

You are at a cocktail party or at a networking function and someone will almost automatically ask the question: “What do you do?” If you are like most people you will respond with something like:
1. I repair automobiles
2. I own and manage a grocery store
3. I sell life insurance
4. I run my own HR / Learning consulting business

Looking at the first three answers, it would appear to be quite evident what the person does. Or so it seems to the individual receiving the information. This is because they have a visible product or clearly identified service they can relate to.

However, when you get to the fourth response, the understanding gets more than a little vague. For many people the only time they have heard the term Human Resources it involved hiring or firing of people. When they heard the term “learning” it was related to attending an academic institution, something they may have done only because it was expected of them. At this point, generally you get a smile and a polite “that’s great”. For all four responses, that is often the end of the conversation.

Let’s take a look at some responses that might help you get better known and understood using the same four businesses:
1. I ensure that my customers have reliable transportation for themselves and their family
2. I provide a variety of food and other products that a family requires on a regular basis
3. I provide peace of mind for individuals
4. I help employees and employers get the most out of their association

The second responses will more often than not promote further discussion. These further discussions will allow you to explain in your own words why you are in business. Sure, each of us is in business to make money. That said, primarily we are in business because we want to do something for our clients.

The challenge for each of us is to first answer the question for ourselves “Why Am I in Business?” The answer to that question will both provide you with a clear way of answering the question “What do you do?’ and will provide us with a clearer understanding of why we continue to work in our enterprise. For me it is to see the light come on for one person after a workshop. What is it for you?


Gordon J. H. Newman, CPT
Gordon is President The Newman Learning Group Inc. an organization dedicated to providing value add solutions to improve the bottom line performance of organizations. Gordon is also an associate with HR Management Consultants Inc. Gordon may be reached at gordon@newmanlearning.com or 905-790-2944


Do you have enough assets for retirement?

Part six of a nine-part series, “Eight critical questions every small business owner should answer.”

Building your successful business was no easy task – it took vision, expert knowledge, the right strategies, discipline and flexibility. Your retirement plans require that same kind of attention. A comprehensive financial plan is built from a detailed analysis of your current situation and explores opportunities that will ensure you are on the right course to retiring the way you want.

A plan

As a business owner, you have a lot more on your plate than most. Your retirement plans need to take special needs into account, including:

- Cash management – Accounting for the natural peaks and troughs of your business cycle and making sure you have a comfortable income stream during your transition period and during retirement.
- Debt management – Ensuring your business is using effective options to finance success
- Tax planning – Maximizing your corporate and personal income by minimizing your tax obligations
- Investment planning – Creating the right investment mix to achieve your financial goals
- Risk management – Protecting your family, assets and business
- Estate planning – Building integrity and value into your estate and ensuring that business needs are appropriately delegated

Banking success
When the time is right for you to transition from your successful business to the retirement of your dreams, there are a number of issues you need to consider. A comprehensive plan can help you with:

- Transitioning your business – protecting your income stream
- Effective cash management – giving you the time you need to weigh your long-term investment options
- Investment options and advice – to help you choose a solution that fits your new lifestyle and protects your wealth
- Tax strategies - that minimize the tax on sale to give you more monies for retirement

Maintaining
Once your retirement income needs have been identified and the strategies have been decided, it is just as important to monitor your progress to ensure your detailed financial plan continues to provide enough income to support your retirement lifestyle.

Mike Huet is Vice-President and an Investment Advisor with RBC Dominion Securities Inc. in Brampton. Mike can be reached at 905-450-1042 or at mike.huet@rbc.com.This article is not intended as nor does it constitute tax or legal advice. Readers should consult their own lawyer, accountant or other professional advisor when planning to implement a strategy.

 












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