February 2008


Are You Growing with Your Business

The majority of businesses in Canada started out as a small business. I agree there are exceptions to this concept but generally every organization was small at one time. This of course begs the question, “Why did some grow and succeed and some grow and fail?”


There can be a multitude of factors for a business succeeding or failing, among them:
o Viability of their product
o Quality of service / support provided to their clients
o Appropriateness of their financial management strategies & practices
o Ability of leaders to grow with their organization

It could easily be said that success requires consideration of all four of these factors plus a great many other factors. In this article, I will leave the exploration of the first three points to others who may be more qualified to evaluate them.

The person who starts a small business from scratch must be an entrepreneur. He or she must be the kind of person who is prepared to get in there and role up their sleeves. You must be the bookkeeper, the salesperson, the administrator and yes, the service provider. In other words you are the business and the business is you. In fact, this is one of the reasons individuals go into business for themselves, to be their own boss.

However, as success is achieved and the business grows, the skill sets required of the owner / leader change. As a growing enterprise you, as leader are now called upon to become:

o a better communicator, to facilitate providing direction to employees
o more focused on the long range strategies of the organizations than the day to day tactics
o able to delegate tasks
o the promoter of teamwork among employees

For many this change in role is too much. Why, because they have not grown with their organization. They wake up one day to find their business has grown and they have not, and become frustrated. The trick is to grow as your business grows. To take care of tasks as they arise. A few ways to do this are:
o establish a personal development program for yourself and allow yourself the time to complete it
o develop the people you have working with you to make the day to day decisions while you focus on the long range strategy of your company
o document all roles and responsibilities within your company
o ensure that you have an appropriate and realistic program in place to develop people to fill each role within the company

If you have a clear plan and process to accommodate the concepts in the preceding paragraph, congratulations, you are positioning your self for success over the long haul. If you don’t, what are you going to do about it, starting today?

Gordon Newman is President and Founder of The Newman Learning Group Inc. an organization dedicated to providing value add solutions to improve the bottom line performance of organizations.


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