April 2008

Office overhead relief for disabled business owners
The Canadian Way - Canadian workplace culture and cultural diversity
The U.S. subprime mortgage crisis
Managing your family’s wealth - Three ways insurance can help



Group benefits for BBOT members
Office overhead relief for
disabled business owners

Most business owners buy insurance that provides them with a personal income if they can’t work because of an illness or accident. But if you can’t work, how do you pay expenses that will keep your company intact until you can get back to it? With the Chambers Plan, you choose Business Overhead Benefits, along with your disability coverage.

Business Overhead coverage is designed to pay the actual expenses you normally incur running your business. The benefit takes effect 30 days after you become disabled, and continues for up to 18 months. If you’re a partner, rather than a sole owner, the coverage pays your assumed portion of eligible expenses.

What bills can the benefit pay? The broad range includes office rent, power, and phone expenses. For salaries, the benefit pays the people who do not generate income for your company but are essential to its operations while you’re disabled.

Business and property taxes are eligible, as are license fees, leasing and amortization (including your company vehicle), and the professional services of an outside accountant.
Even regular office supplies and postage are included, as is interest on mortgage payments, lines of credit and unpaid bills. Your Chambers Plan agent can walk you through a complete list of the coverage’s many included items.

Choose Business Overhead and you’ll tailor your plan to the level that suits your expenses. You can apply for benefits in increments of $100, from $500 to $2,000 per month.

So don’t let an accident that happens to you disable your business, too. Plan to cover key expenses through your Chambers Plan group benefits provided through the The Brampton Board of Trade -brought to you by your Chambers of Commerce Group Insurance Plan® agent, representing Canada's premier group plan for small and medium sized business. Visit www.chambers.ca for more information.

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The Canadian Way
Canadian workplace culture and cultural diversity

“Canadian diversity is increasingly recognized as an asset in both the domestic and international market and as a major contributing factor to Canadian economic prosperity”- Creative Immigration and Business Consultants Ltd. Website, (www.creative-bd.com)

Culture influences every aspect of our lives, yet many employers are unaware of this. If asked whether or not culture has a significant impact in the workplace, many will answer that it does not, based on their understanding that culture means music, literature, arts and language and that, therefore, only language (mother tongue other than English/lack of sufficient proficiency in the English language) has an impact in the Canadian workplace.

In fact, culture has a much deeper meaning and significance, impacting what we do, how we feel, how we think and act, how we communicate and interact, influencing all aspects of our lives.

Culture is learned, taught and shared by a group comprised of people from the same country of origin, ethnicity or religious background and it represents, describes and symbolizes common characteristics, behaviors and beliefs of such a group.

Culture is as well, to a great extent, the lens through which we see, perceive and assess others.

And although there are differences among people from the same culture, there is no culture of one; culture is a collective concept that manifests itself with some variations among different individuals from the same background.

We, Canadians, by and large are people whose work culture points to the realization that respect for rules and regulations is critical; that attendance and punctuality are important; that respect for authority together with personal initiative and team work is essential and that performance and accountability must be observed and assessed at all times. We are polite, civil, amiable, respectful and non-confrontational in the workplace. We are friendly but keep our personal and family life mostly private and separate from our professional one. For business we wear business attire, whether formal or casual depending on the nature of position, the nature of our duties and the specific corporate culture.

We welcome immigrants from all over the world to come, settle, work and live in our country but, as employers, we should not assume or take for granted that they share our workplace culture, customs and ethics. However, we should not assume either that newcomers’ cultures are so different that they won’t be willing or able to compromise and adapt to Canadian culture and the specific corporate culture of the company.

Employers should pay more attention to the fact that immigrants bring with them not only different languages and experiences, but also different cultures to the workplace.

On the other hand, quite often employers fail to see the need for enlightening immigrants’ employees as to the Canadian work culture and company’s specific corporate culture.

These two sides of addressing the issue of employment of newcomers to Canada can be summarized by a combination of awareness and commitment based on immigrants cultural adaptation / integration, and employers cultural tolerance & accommodation.

In the Canadian workplace, cultural differences are one of the most valuable assets of any business but they represent, at the same time, a possible troublesome source of conflict.

The failure of both employers and employees to fully comprehend these cultural differences may lead to personal and social problems affecting the harmonious functioning of the workplace.

Failure to recognize and adapt to these differences can mean the difference between success and failure in building and managing a diverse workforce, with obvious consequences to the bottom line.

In the workplace, communicating across cultures is imperative, and it takes awareness, commitment and great sensitivity to achieve successful inter-cultural communication.

By understanding other cultures both employers and employees become more insightful and adaptable in their communication efforts to work together as a productive team.

As employers welcome and embrace cultural diversity into the Canadian workplace, it is imperative that every effort is made to learn about each other cultures to be able to successfully work together and avoid conflicts in the workplace.

After all, that’s the Canadian way!

Dr. Yamil H. Alonso is Program Coordinator, The Brampton Board of Trade, Skills Without Borders. For more related information visit The Canadian Way
Canadian workplace culture and cultural diversity

“Canadian diversity is increasingly recognized as an asset in both the domestic and international market and as a major contributing factor to Canadian economic prosperity”- Creative Immigration and Business Consultants Ltd. Website, (www.creative-bd.com)

Culture influences every aspect of our lives, yet many employers are unaware of this. If asked whether or not culture has a significant impact in the workplace, many will answer that it does not, based on their understanding that culture means music, literature, arts and language and that, therefore, only language (mother tongue other than English/lack of sufficient proficiency in the English language) has an impact in the Canadian workplace.

In fact, culture has a much deeper meaning and significance, impacting what we do, how we feel, how we think and act, how we communicate and interact, influencing all aspects of our lives.

Culture is learned, taught and shared by a group comprised of people from the same country of origin, ethnicity or religious background and it represents, describes and symbolizes common characteristics, behaviors and beliefs of such a group.

Culture is as well, to a great extent, the lens through which we see, perceive and assess others.

And although there are differences among people from the same culture, there is no culture of one; culture is a collective concept that manifests itself with some variations among different individuals from the same background.

We, Canadians, by and large are people whose work culture points to the realization that respect for rules and regulations is critical; that attendance and punctuality are important; that respect for authority together with personal initiative and team work is essential and that performance and accountability must be observed and assessed at all times. We are polite, civil, amiable, respectful and non-confrontational in the workplace. We are friendly but keep our personal and family life mostly private and separate from our professional one. For business we wear business attire, whether formal or casual depending on the nature of position, the nature of our duties and the specific corporate culture.

We welcome immigrants from all over the world to come, settle, work and live in our country but, as employers, we should not assume or take for granted that they share our workplace culture, customs and ethics. However, we should not assume either that newcomers’ cultures are so different that they won’t be willing or able to compromise and adapt to Canadian culture and the specific corporate culture of the company.

Employers should pay more attention to the fact that immigrants bring with them not only different languages and experiences, but also different cultures to the workplace.

On the other hand, quite often employers fail to see the need for enlightening immigrants’ employees as to the Canadian work culture and company’s specific corporate culture.

These two sides of addressing the issue of employment of newcomers to Canada can be summarized by a combination of awareness and commitment based on immigrants cultural adaptation / integration, and employers cultural tolerance & accommodation.

In the Canadian workplace, cultural differences are one of the most valuable assets of any business but they represent, at the same time, a possible troublesome source of conflict.

The failure of both employers and employees to fully comprehend these cultural differences may lead to personal and social problems affecting the harmonious functioning of the workplace.

Failure to recognize and adapt to these differences can mean the difference between success and failure in building and managing a diverse workforce, with obvious consequences to the bottom line.

In the workplace, communicating across cultures is imperative, and it takes awareness, commitment and great sensitivity to achieve successful inter-cultural communication.

By understanding other cultures both employers and employees become more insightful and adaptable in their communication efforts to work together as a productive team.

As employers welcome and embrace cultural diversity into the Canadian workplace, it is imperative that every effort is made to learn about each other cultures to be able to successfully work together and avoid conflicts in the workplace.

After all, that’s the Canadian way!

Dr. Yamil H. Alonso is Program Coordinator, The Brampton Board of Trade, Skills Without Borders. For more related information visit www.skillswithoutborders.com

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The U.S. subprime mortgage crisis

You’ve likely seen the doom and-gloom headlines about the growing subprime mortgage mess in the U.S. A few months ago, most people had probably never heard of “subprime” - an industry term used to describe mortgages that are written for clients with less-than-ideal credit histories.

So what just happened and why? And how is it affecting Canadian homeowners? What happened, in short, is that in the past year, massive waves of U.S. borrowers began to default on their mortgages leaving lenders and their investors bruised or even bankrupt. It’s a complex situation but there are some key underlying factors.

Firstly, there was some unrealistic optimism in the U.S. that house prices would continually rise. And secondly, there were too many mortgages that should not have been written without a more realistic look at the risks involved. The popular 2/28 Adjustable Rate Mortgage (ARM), for example, offered cash-strapped homebuyers a very low teaser rate for two years, which was then re-set into a much higher long-term rate. Thousands of borrowers – completely unable to make payments at the higher rate or even refinance – were pushed into foreclosure and lost their homes.

Here in Canada, subprime mortgages represent a very small portion of our overall mortgage business. And mortgage brokers – the main sellers of subprime mortgages – have done an excellent and diligent job here in both protecting lenders from undue risk, and helping homebuyers avoid credit and payment pitfalls. We’re just not experiencing the same wave of foreclosures as they are in the U.S. Our mortgage portfolios continue to exhibit strong credit performance with relatively low levels of arrears and losses, which is different from U.S. portfolios.

Still, we should expect to feel the economic rumblings of the mortgage mess in the U.S. There could be an economic slowdown in the U.S. that we could feel here in Canada. And some Canadian subprime lenders have temporarily pulled out of subprime lending while others have raised rates to justify the risk for these kinds of mortgages. This of course doesn’t apply to conventional “A” mortgages that are available at the best rates to the typical or standard borrower.

As we’ve seen before, financial bubbles do occur that can shake the financial system for a short period of time. You likely remember the 1987 stock market crash, the Long-Term Capital Management / Russian debt crisis of 1998 and even the tech bubble. This particular situation could result in downward pressure on interest rates in both Canada and the U.S. in order to keep the 2008 economy healthy, which is good news for those renewing or looking to refinance.

Carol Kollar of Mortgage Architects Inc. is a mortgage specialist. She can be reached at (905)789-8198 x 202 or by email at carol.kollar@mtgarc.ca.

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Managing your family’s wealth
Three ways insurance can help

When people think of insurance, they usually think about home, life and auto. But insurance can also help you enhance and protect your family’s wealth. Here are three ways insurance can help provide financial peace of mind for you and your family.

1. Wealth creation
It’s important to know that your family would be financially secure if you became unable to earn an income due to illness or disability, or if you passed away prematurely.

 Critical illness insurance provides a lump-sum payment to help with your family’s day-to-day financial needs, and assist with any costs not covered by the government.

 Life insurance helps create wealth that you would have created if you hadn’t passed away. The funds can be used in any way your family needs – to help with mortgage and debt payments, to fund children’s education costs, or other expenses.

2. Estate preservation
You are probably familiar with Ben Franklin’s quote, “In this world nothing is certain, except death and taxes.” Unfortunately, death and taxes often go hand in hand.

The only way to defer tax on death is to leave assets to your spouse, otherwise there is a “deemed disposition” of your assets at death which triggers tax. In other words, the government considers your assets – whether they have been sold or not – to have been disposed of at fair market value, triggering the associated income taxes.

Everything from stocks held outside registered retirement plans to the family cottage is taxable. Any remaining funds in your registered plans are taxable on your final tax return – nearly half could go to the taxman.

To preserve the value of your estate, consider the cost/benefit of life insurance to fund your estate’s tax liability. A life insurance policy can provide a fixed death benefit or grow with the tax liability.

3. Tax-exempt investing
If you hold interest-bearing investments in your non-registered portfolio, you will be familiar with the costs of taxes and inflation. With interest income being taxed at your marginal rate, and inflation eroding away your purchasing power, you’re almost better off putting these funds under your mattress.

An interesting solution is tax-exempt insurance, where income generated by your assets can accumulate on a tax-deferred basis, as they do in registered plans. And you can access the funds by taking out tax-free loans using the policy as collateral.

Due to these advantages, many high-net-worth Canadian families regard tax-exempt insurance as a third investment pool, complementing their non-registered investment portfolios and RSPs. However, there is also an insurance benefit to tax-exempt insurance – a completely tax-free death benefit that your beneficiaries can use to cover estate taxes, or for any other planning purpose, such as creating a family trust or for charity.

Steve Robinson, is an Investment Advisor with RBC Dominion Securities Inc. This article is for information purposes only. Please consult with a professional advisor before taking any action based on information in this article. Steve can be reached at 905-450-5946

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